HeroHosty.com Term Of Services,
Please read carefully Don't Ignore it. We are making this rule only for the spammer. because a lot of client Miss use us Services. If you are not a spammer then don't Worry we always support good client and also provide 24x7 Support. and Also Read Acceptable Use Policy
Web Hosting Policy.
We are providing the cheapest web hosting and we have some policy about this we are not allowed to using this hosting for spam, 18+ Content, nulled, or make any kind of spamming work. we suspend your hosting immediately.We are allowed to create a normal website. Because lots of Clients use the Cheapest Hosting in Spamming Means Create a Phishing Website or Bot Website and Do some Illegal activity and Google is sending to our IP in spam and all user is affected its this is the reason we are making a hard rule for it.
We are providing Technical support 24x7. We are providing technical support only for our hosting issue if you download any script and the script is not working we are check and decide this problem is making my our hosting or script. If Hosting Problem We solve it's within 3-4 hours. We are Solve any kind of problem Within 24 hours Because it depends on the problem but we are trying to solve it under 30min. We are trying to solve your problem fast as soon as possible. if you buy premuim support then we are only try to solve your problem by anydesk remote system. we are not provide developer support
If you change any kind of DNS record or nameserver it takes by default 24 Hours to Change all DNS and Nameserver. But Don't Worry for it's we are trying to update it under 30 min.
We are provide refund service but only up to 3 Month and premuim plan only.
HeroHosty offers a 7 day money-back guarantee for HeroHosty’s hosting services only. The money back guarantee is subject to the terms described in Section 7 (Refundable Products) below and you’ll only be eligible for a refund only upon your compliance with, and subject in all respects to the terms and conditions of, this Section 7 (Refundable Products). If you are not completely satisfied with these hosting services and you terminate your account within 7 days of signing up for the Services, you will be given a 100% refund of the amount paid by you. Requests for these refunds must be made by raising a support ticket to our sales support department. This money-back guarantee only applies to fees paid for hosting services and does not apply to administrative fees, install fees for custom software or other setup fees, or to any fees for any other additional services. Money Back Guarantee Refunds will not accrue, and shall not be paid under any circumstances if you do not provide the applicable Refund Request within the Notice Period.
Only first-time accounts and first purchased refundable product or service is eligible for a refund. For example, if you’ve had an account with us before, canceled and signed up again, you will not be eligible for a refund. Violations of this Agreement will waive your rights under the refund policy.
Any of the Web Hosting and Reseller Hosting products are refundable.
Non-refundable Products and Services.
There are no refunds on domain names, license fees and installation fees for custom software. There is no refund on any of the third party product and service offered by us. Please note that if you have purchased a domain and/or any other third party product or service in conjugation with any of our product or service, The refund will be processed after deducting the cost of the Third-Party product and services.
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Last Update:- 15-10-2019